Return and Exchange Policy

  • Products must be in an unopened/sealed condition and returned within 7 days of delivery.
  • All accessories delivered with the product must be returned in the same condition, along with the product.
  • Products that are Dead on Arrival (DOA), not functioning as per the operational manual, or not meeting the declared specifications, may be:
    Exchanged or returned after verification.
  • Verification may take up to seven business days from the date of collection Return or exchange are done after a thorough investigation and a technical report.

Important:

  • Customers must inspect the product prior to signing the Proof of Delivery (POD) and before the delivery agent’s departure.
  • Once a product has been delivered, signed for, and accepted, any claims for damage or defects reported afterward will not qualify for return, exchange, or warranty terms.
    Refunds are processed after a quality check of the returned product.
Terms and condition page (3)
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